FAQs

Confidential Shredding Services knows that customers in the Fort Wayne, IN region have questions.
Below you'll find the answers to many of the questions we hear from our customers.

Why should we utilize a shredding service instead of just a recycling program?
If security is important to your company, shredding should be as well. Recycling your information is a terrific idea but only after it is shredded. Recycling facilities offer NO security for your information. Your material is not only transported in unsecured vehicles, but delivered to a location with no security features. Your material is deposited in an area with public access, accessible to anyone!

What happens to our material after it is shredded?
All paper and paper products are recycled.

How do you charge for your services?
Bulk shredding is charged by the pound. No time charges. You are charged for the material that you have shredded. You are not charged time charges which could penalize you for slow equipment or workers. All material is weighed prior to the shredding process. We have a built in, calibrated, sealed scale on board the shredding vehicle. You are furnished with a print-out of the exact poundage immediately following the destruction process.

Why employ a shredding service instead of using/buying our own shredder?
Cost effectiveness. It will cost you more money to do the shredding in-house rather than have our service do it for you! You will save money in not only the cost of the shredder, maintenance and disposal, but large labor costs as well.

Our friendly and professional staff is here to answer any questions you may have about our company or our services. Whatever your shredding needs, we can provide it to you at prices you can afford.

Do you strip shred the material?
Absolutely not! Strip shredding is a very inefficient method of shredding documents. Material that is strip shredded can easily be reconstructed. Our equipment -- with a special system of 42 rotating knives -- randomly rips, tears and compacts the documents into very small pieces. This makes it virtually impossible for reconstruction!

Do you provide documentation for our compliance records?
Yes. All shredding completed will be provided with a certificate of destruction along with a weigh ticket for your records.

Do we need to provide you with a check at time of service?
No. We will generate an invoice and you can choose to receive it via email, fax or standard mail.

Do you accept credit card payments?
We offer payment via credit cards for your convenience. Please note that there is a small service charge for Credit Card payments.

Are you HIPAA compliant?
Yes, we can provide a business associate agreement for you.

Why shred your documents?

Why use CSS for document shredding?

  • Locally owned and operated since 1998
  • On-site service
  • We recycle all of your paper materials
  • We are capabile of shredding a high volume of paper in a very efficient manner and short time
  • We charge per pound so you are only billed for exactly the quantity you have

Got a question we didn't answer? Call us today and we'll set your mind at ease.